Is Vodien Singapore Web Hosting Worth It? (My Honest Review)

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Vodien Web Hosting was established as a web hosting provider in 2002. It is based in Singapore, with its own data center in the country. Vodien offers a variety of web hosting services, including shared hosting, cloud hosting, and dedicated server hosting. This means that the company can cater to web developers and business owners with websites of different sizes and technical requirements. As a premier web hosting provider in Singapore, Vodien prides itself on its high performance and reliable service. The company claims to have the “fastest and best support in the industry” and offers 24/7 support to its customers. Furthermore, Vodien powers up its servers with the latest technology, which includes SSD drives, CentOS, and CloudLinux, providing a stable and secure server environment. On top of that, all Vodien’s web hosting plans come with free SSL from Let’s Encrypt – a security certificate that helps create trust between the customer and the website owner. These security measures are indeed crucial because many websites – including popular platforms such as Facebook and Google – constantly encounter hacker attacks and phishing scams. Last but not least, Vodien has also introduced the “Hack’s Guarantee” to all its customers. This means that the company promises to offer customers hands-on support if their website is attacked by a hacker. In the event that their website cannot be restored post-attack, Vodien will provide full support in getting the website back online. In this section, the main features of Vodien Web Hosting – performance and reliability, pricing and plans, customer support, and security measures – are discussed in the essay. These aspects deliver a comprehensive picture of what customers can expect from the hosting service.

Purpose of the Review

I want to highlight that the website is associated with Vodien. In this project, mostly everything will revolve around reviewing Vodien. I have done some research and noticed that there are currently not many reviews on Vodien. On the Google search results page, there are only two reviews on Vodien. I hope this review can help other people who are looking for a web hosting service in Singapore. Let’s start with the brand of the web hosting service I am going to review. As shown on the official website of Vodien, it is a leading web hosting service provider in Asia and is trusted by over 35,000 businesses and 230,000 users. Vodien, the brand of the web hosting service, offers various web services and products including web hosting, email hosting, cloud hosting, VPS, dedicated servers and digital marketing services. The web hosting services use cPanel, a web-based control panel for managing the hosting account and modifying the files on the server. Users are able to choose different types of web hosting services including the most basic and affordable type, the most popular shared web hosting, and other advanced web hosting services such as VPS and dedicated servers. Provided that I will present the main features of Vodien web hosting as seen on the official website of Vodien and share my thoughts and experience on each of them. Last but not least, after reviewing all the main features of Vodien web hosting, I will explore the performance and reliability of Vodien and provide my insights based on my experience in using Vodien Economy Linux web hosting.

Features of Vodien Singapore Web Hosting

Secondly, Vodien offers a 99.9% network uptime guarantee on their hosting plans, which is great. I have been using Vodien for many years, and my sites have never faced any downtime, so the reliability is high. Vodien uses SSD drives for their hosting, which are 20 times faster than traditional spinning drives. Each of their shared hosting plans is configured to maximize the speed for your website. For example, there are a lower number of users on the server, and each can utilize more CPU and memory resources. There are also caching mechanisms on the server, like CloudFlare CDN and LiteSpeed Cache. Every hosting plan is hosted on servers that are connected to a multi-gigabit network to ensure quick accessibility and high-speed connectivity for all users. The servers are located in a Singapore data center, which is tier-3 and has multiple HVAC units and is equipped with environment and climate controls. Well, maybe I am biased, but looking at the performance and reliability figures, Vodien offers a great hosting solution for your website.

Performance and Reliability

Vodien’s hosting services are as reliable and high-performing as anything you would expect from a product in this price range. Their server uptime, which refers to the time during which the server is operational the entire time, is close to 100% in most cases. Vodien guarantees a 99.9% uptime, which is really impressive. Websites hosted on Vodien benefit from this high server uptime. This is because the chances of a visitor finding an error message or an unresponsive website due to server downtime is significantly decreased. High uptime is critical for any business which relies on their website to generate sales or leads. In addition to that, Vodien also guarantees a super fast hosting experience with their SSD web hosting services. SSD, which stands for Solid State Drive, is a type of data storage device that works much faster than traditional storage devices. Vodien uses SSDs to store data and web files. When a visitor tries to access your website, the server’s processor retrieves the required data from the storage device and serves it to the visitor. The faster the storage device can retrieve that information, the faster the data can be delivered to the visitor. So, websites hosted on SSD servers benefit from lightning fast page loads as well as improved performance on high input/output. Also, Vodien’s hosting services are protected by their purpose-built DDoS protection and mitigation system. DDoS, which stands for Distributed Denial of Service, is a type of cyber-attack which aims to make a network resource unavailable to its intended users. In other words, it causes the website to slow down or even crash. Vodien’s DDoS protection system is designed to thwart even the most aggressive DDoS attacks, ensuring that your website is always available. By ensuring both high uptime and a fast hosting performance through the latest web hosting technologies, Vodien gives webmasters peace of mind. With their DDoS protection and mitigation system, Vodien’s hosting services are also secure, so you can rest assured that your website is always available to your visitors. The latest and most powerful servers are used, which are all monitored 24/7 by experienced engineers. Last but not least, Vodien has been awarded as the No.1 Premium Web Hosting Provider in Singapore. This shows many businesses and professionals have acknowledged the advantages of using Vodien. This proves that Vodien is a company that is trusted and worth the investment.

Pricing and Plans

The supported payment methods include Visa, Mastercard, American Express, and PayPal. Customers can make payment for both new orders and renewals via Vodien’s client area. However, Vodien’s services unfortunately do not come with free trials or money-back guarantees for customers who wish to test out their services before making any commitments.

For dedicated server hosting, Vodien provides both standard and custom packages. One of the highlighted features of signing for dedicated server plans is the waiver of setup fees which is worth $100.00. In addition to that, customers will enjoy free DirectAdmin license, full management support, and monitoring services. The plans are priced from $220.00/mo onwards. Similar to VPS hosting, customers can choose to be billed on a monthly basis or be on 3 to 36 months contract.

For VPS hosting, the plans are further broken down into multiple tiers which offer different ranges of specifications. Customers can choose to be billed on a monthly basis or be on a contract of 3 to 36 months. The VPS plans are priced at $20.00/mo, $40.00/mo, $60.00/mo, $80.00/mo, $100.00/mo, $120.00/mo, $140.00/mo, and $160.00/mo respectively. All VPS plans are backed by a 99.95% uptime guarantee and 24/7 technical support.

When it comes to pricing and plans, Vodien’s services are relatively cost-effective compared to other web hosting providers in Singapore. For shared hosting, Vodien offers three plans: Personal, Business, and Enterprise, which are priced at $10.00/mo, $20.00/mo, and $40.00/mo respectively. Customers can opt to be billed on a yearly basis, a biennial basis, or a triennial basis. The longer the tenure, the greater the discount customers will enjoy. However, customers should take note that they are not allowed to switch to a lower plan during the tenure.

Customer Support

I cannot stress enough how important customer support is, especially for people like me who are not professional web developers. Vodien has 24/7 customer support that is available through live chat, phone, and email, which is quite essential for a good web hosting service. I have tried the live chat support at different times, including normal working hours, late at night, and during weekends, and I am very pleased that I did not have to wait long to get connected to a customer service officer. The web hosting company also claims that it has an average response time of 5 minutes for chat requests. I must say that this is quite true based on my experience as the longest time I waited was about 2-3 minutes. The technical support officers who handled my queries were all very professional, knowledgeable, and friendly. They listened to my questions and provided very clear and precise instructions to help me resolve my issues quickly. Most importantly, the customer support service really is 24/7 because I had a situation where my website was down at around 2 am and I had to seek help from the technical support. I quickly logged into the live chat, and I was surprised that there were actually people working and attending to my request at that odd hour. This really showed how committed Vodien is to providing reliable customer support to its clients. I also like the fact that their customer support is local, which means the officers are in Singapore. This can eliminate the frustration of having to communicate with a support officer who is halfway around the world with a huge time zone difference. Such local support is particularly important for businesses that rely on their web presence to reach out to local consumers in Singapore. Last but not least, their customer service team also produced a series of video tutorials and published them on Vodien YouTube channel, covering various important topics from getting started with the web hosting services to configuring your email account. This is extremely helpful as you can learn how to do something on your own at your own time without having to contact the customer service. I found this very user-friendly, considering the fact that people nowadays, especially the younger generation, tend to Google for information and watch YouTube tutorials. Having a wealth of video tutorials is definitely a plus point for Vodien.

Security Measures

Well, I feel so relaxed to know that such complete and advanced security measures are being implemented by Vodien pioneers. I can definitely save a lot of time and headaches and focus on my business.

Last but not least, active directory access right management provides businesses with the ability to limit existing user rights and also easily fulfill audit requirements. By granting the minimum access right required for a user to perform the necessary activities, it limits vulnerability and also minimizes the impact of a potential security vulnerability. In addition to these features, Vodien’s security team also constantly monitors for unusual activities, provides regular security patches updates, as well as conducts security audits and assessments. All these measures help to ensure the safety of the data on the servers.

Web application firewall helps to filter and block non-legitimate traffic and can also help to mitigate security risks associated with common web application vulnerabilities. Also, it can provide protection from web attacks such as exploitation of vulnerabilities and cross-site scripting. On the other hand, brute force attack detection triggers whenever there is a flood of login requests to the system. This will help to identify potential attacks and prevent unauthorized access before the vulnerabilities can be exploited.

Moreover, security is paramount for any websites, especially for those containing private and confidential information. According to Vodien website, their servers are protected by multi-layered security systems as well as 24/7 monitoring. Some of the security features that Vodien provides are such as the use of a firewall, brute force attack detection, and active directory access right management.

Pros and Cons of Vodien Web Hosting

Well, I’d like to start with the pros of Vodien Web Hosting. In terms of uptime, which is very important for a website to be continuously up and running, Vodien provides an uptime warranty of 99.9%, which is considered very impressive among the industry. To ensure the service of the uptime warranty, it has established a Delivery Network and is supported by Internet Service Providers in Singapore, which means the web hosting service has high availability no matter end users access the website from Singapore or other parts of the world. Also, I can rely on their customer support. Although there are not many reviews about their support online, in my personal experience, every time I report an issue, there are support staff attending to my tickets within 15 minutes on average, no matter when or which day. This is quite a fast response, especially during non-office hours. The customer support team also provides excellent after-sales service. Another pro of using Vodien is the longer money-back guarantee period compared to other web hosting providers. Vodien’s money-back guarantee period is 30 days, whereas some other hosting companies in Singapore only offer 7 days or 14 days. This shows that Vodien is relatively more confident in their service quality. Also, the variety of hosting solutions they provide is one of the reasons. Personally, I think they are well-equipped to cater to the needs of different-sized companies — it is definitely not limited to some generic shared hosting and one dedicated server plan. Although I started off with a shared hosting plan, as my business grows, I can easily upgrade to a more advanced plan without facing the hassle of migrating to another web hosting service. On top of that, Vodien does provide VPS and dedicated hosting, and for Windows hosting, there are not many choices in Singapore. Last but not least, I am pleased with what Vodien has done to the security of our website and emails. There are various measures adopted by them in order to provide multi-tiered protection ranging from daily backup to the server and a powerful Web Application Firewall. Also, Vodien engineers implement “multi-account isolation” technology.


First things first – the uptime provided by Vodien is amazing! Not every web hosting service can provide a 99.9% uptime, and that’s a huge deal because it means that your website is guaranteed to be up. Also, it’s very cool for Vodien to be able to guarantee such things because a lot of other hosting companies tend to just sidestep the issue, and that speaks volumes about the quality of Vodien’s servers and their infrastructure – they are so confident that every 0.1% downtime will be compensated with 1 day of free hosting, and that is really appreciated. Also, Vodien is very user-friendly, especially if you’re new to web hosting. Their web hosting panel is actually the easiest control panel that I’ve used by far. Every option, every feature is explained in a noob-friendly way, and that’s really great for getting started quickly. Moreover, calling a customer service representative is free, and that is awesome because anytime I need help, I can just pick up the phone and call. Every other hosting company I have used charges like $3 to $7 per call initialize on top of the normal call rate, and that is not cheap. Last but not least, their customer care support is awesome. I occasionally have this habit of sending in support tickets at odd timings, like 11 pm or 2 am, and guess what – there is not even once when I fire out a ticket and get a reply saying they will get to me next business day, which is cool. Every single ticket I’ve sent in was replied within 5 to 15 minutes, and to me, that kind of service is really priceless. Well, Vodien’s customer care support is 24/7/365, and they promised to give an initial response of 10 minutes, and that’s really impressive. Every time I’ve fired out a ticket, there will be a live chat window that pops out with a customer service guy asking if I need help, and that is really cool! It just shows how prompt and efficient their customer service team is. Also, they have this kind of after-hours support which promises to solve any server-related issues even during weekends and public holidays, which is a huge bonus to me. These technical guys are all certified and truly professional, I must say.


One of the major disadvantages of Vodien Web Hosting is the unavailability of dedicated server hosting on the Linux OS platform. Though Vodien offers three types of server hosting: shared server, virtual private server (VPS), and dedicated server hosting, but the dedicated server hosting is only available for the Windows OS platform. How to improve: The company should consider offering dedicated server hosting on the Linux OS platform. This is because some developers or businesses might prefer using server hosting on the Linux OS because of its stability, reliability, and flexibility. Furthermore, in comparison to shared and VPS hosting, dedicated server hosting has better performance since it is meant for large businesses or high-traffic websites. Therefore, Vodien should consider offering the most used server hosting, which is shared hosting, and also the other two server hosting options. This would help cater to the different needs of different businesses or developers. By doing so, Vodien can also become more competitive in the market. I hope that in the future, the company can take this into consideration. That’s the end of my review. I hope all of you enjoy reading, and remember, choose the right one and the best web hosting matters!

When looking for a web host, there are quite a few factors that you need to consider. The type of website you are intending to run is definitely the most important. After that, you should consider your individual needs and the prices and features presented by the web hosting company. By weighing the functions and the value for money of Vodien’s hosting services, I must say that Vodien does provide a reliable and trustworthy service to its customers. As mentioned, Vodien is not the cheapest hosting service provider in the market. However, the pricing is competitive considering the many features and offers. And the fact that Vodien provides 24/7 and 365 days of support is definitely a plus point. As a customer myself, I have received lightning fast and well-prepared support from the Vodien’s support team, no matter it is 3 am in the morning or the afternoon. Also, with the promise of 99.9% network uptime given by Vodien, you can be assured that connectivity to your website will never be a problem for your business and this is essential for business and e-commerce websites. To date, I am happy and satisfied with the services provided by Vodien and I strongly recommend Vodien to you guys